We like to allow two weeks to make a ring, this may be longer at busier times but we will let you know at the time of ordering. If you have a shorter timescale then let us know and we will do our best to make it happen.
If we are working on a custom ring for you then we will agree on a timescale prior to you ordering.
Above all we are flexible and will work with you to meet any timing needs.
We will update you as your ring progresses and are always available to chat during the process.
We will let you know once your ring is finished prior to posting.
Shipping & Postage
We offer a range of Royal Mail postage options to suite your budget..
£2.95 Royal Mail 2nd Class UK
£3.45 Royal Mail 1st Class UK
£3.95 Royal Mail Signed For UK
£4.40 Royal Mail Signed For UK
And for international orders..
£5.25 Royal Mail International Standard
£9.90 Royal Mail International Tracked and Signed
We accept all major credit cards as well as Paypal
Returns & Exchanges
I gladly accept returns, exchanges and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently Asked Questions
What if my ring doesn't fit?
If, when you receive your ring you find that it does not fit then please get in touch. I can alter a ring by one size up or down. All you need to do is post it back and I will do this free of charge.
If the ring needs altering by more than one size up or down then I will need to make a new one. For this I will need the original ring returned and will only charge 50% of the original ring price to make a new one.
To avoid ring size problems please measure your finger correctly before ordering.